CONTACT TELLYBRIT
We’re Here to Help
Have a question about plans, devices or setup? Send us a message and our support team will help.
Helpful Support
Friendly assistance when you need it.
Clear Guidance
Practical answers without unnecessary jargon.
Choose the Best Way to Reach Us
Email Support
support@tellybrit.com
Send a Message
Use the contact form below.
Setup Help
Visit our step-by-step guides.
Send Us a Message
Tell us what you need help with and we’ll get back to you.
Before You Contact Us
Include your order number
This helps us locate your order faster.
Tell us which device you use
Mention the device and app involved.
Describe the issue clearly
Explain what happens and any error shown.
Never share your password
We will never ask for your account password.
Need Setup Help?
Our step-by-step guides make setup quick and easy.
What Happens Next?
A simple support process from message to resolution.
1. Message Received
We receive your message and confirm submission.
2. Support Review
Our team reviews your question carefully.
3. Helpful Reply
We send a clear and useful response.
4. Back to Watching
Follow the guidance and continue enjoying your service.
Support You Can Count On
Clear Answers
Straightforward answers without unnecessary jargon.
Friendly Guidance
Helpful support through every step.
Account Safety
Your account and personal information are treated responsibly.
Common Contact Questions
How quickly will I receive a reply?
Response times can vary, but our team aims to answer support messages as quickly as possible.
What information should I include?
Include your email address, order number if available, device type and a clear description of your question.
Can you help me set up my device?
Yes. Tell us which device and app you use, or visit our Setup Guides for step-by-step instructions.
Where can I find my order number?
Your order number should appear in the confirmation message or receipt sent after checkout.
Is my account information secure?
We handle customer information responsibly. Never send passwords or unnecessary sensitive information through the form.
Ready to Find Your Plan?
Explore plans that fit your needs and start enjoying entertainment your way.